Shipping policy

Shipping Policy

At Dog Dad, we want your pet care essentials to arrive safely and on time.

Processing Time

Orders are usually processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

After your order has been processed, delivery time may vary depending on your location and the shipping service available at checkout.

Free Shipping

We offer free standard shipping on orders over $68.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information when available.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. Dog Dad is not responsible for delays or lost packages caused by incorrect or incomplete shipping details.

Delayed or Lost Packages

If your package appears delayed or lost, please contact us through our Contact Us page so we can help review the tracking information and guide you through the next steps.