Shipping policy

Last updated: August 12, 2026

DOGDAD TECH ships electronic products and accessories to the destinations available at checkout.

Order Processing

Orders normally dispatch within 2 business days after payment is confirmed. Business days exclude weekends and public holidays. Orders placed after the daily processing cutoff, on weekends, or on holidays begin processing on the next business day. High-volume periods, address verification, fraud review, or inventory exceptions may require additional time.

Estimated Delivery

Standard delivery to the United States is generally estimated at 5-8 business days after dispatch. Estimates shown on the website or at checkout are not guarantees. Carrier delays, weather, customs, holidays, remote-area service, and address problems can affect delivery.

Shipping Charges

Free standard shipping is currently included where stated on the product page or at checkout. Any expedited shipping charge, duty, tax, or other amount payable by the customer will be shown when available or assessed by the destination authority. Original shipping charges are not refundable for preference-based returns.

Tracking

When tracking is available, it will be sent after dispatch. Tracking information may take 24-48 hours to show its first carrier scan.

Address Changes

Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs correction. We cannot guarantee changes after processing begins. Re-shipping, interception, or return-to-sender costs caused by an incorrect or incomplete customer-provided address are the customer's responsibility.

Delivery Delays

If we learn that we cannot dispatch within the promised timeframe, we will provide an updated estimate and, where required by applicable law, offer the option to accept the delay or cancel the unshipped order for a refund.

Lost, Damaged, or Marked-Delivered Packages

If a package appears lost, arrives damaged, or is marked delivered but cannot be found, contact us promptly with the order number. Keep all packaging for a damaged shipment. We may ask the customer to confirm delivery details or cooperate with a carrier investigation before a replacement or refund is approved.