Privacy policy

Last updated: August 12, 2026

This Privacy Policy explains how DOGDAD TECH collects, uses, discloses, and protects personal information when you visit dogdadpet.com, place an order, contact us, or interact with our advertising.

Information We Collect

Depending on how you interact with the store, we may collect:

contact and account information, including name, email, phone number, billing address, and shipping address;
order, transaction, return, support, and communication records;
device and usage information, including IP address, browser type, device identifiers, pages viewed, referral source, and interactions with the website or advertisements; and
marketing preferences and information you voluntarily provide.

Payment details are processed by Shopify and payment providers. DOGDAD TECH does not store full payment-card numbers on its own servers.

How We Use Information

We use personal information to operate the store, process and deliver orders, provide support, handle returns, prevent fraud, secure the website, comply with legal obligations, improve products and website performance, measure advertising, personalize marketing where permitted, and send communications requested by you.

Cookies, Analytics, and Advertising

We and our service providers may use cookies, pixels, tags, and similar technologies. These include Shopify services, Google analytics or advertising tools, and Meta technologies such as the Meta Pixel and the Facebook & Instagram sales channel. These tools help operate the store, remember preferences, measure visits and purchases, attribute advertising results, build audiences, and show more relevant advertising where permitted.

Your choices may depend on your location. Where consent is required, non-essential technologies are used according to the consent choices collected through our cookie controls. You can also adjust browser settings and use any privacy or data-sharing opt-out link made available on our store.

How We Disclose Information

We may disclose information to providers that help us operate the business, including Shopify, payment processors, fraud-prevention providers, carriers, fulfillment partners, customer-support tools, analytics providers, advertising platforms, professional advisers, and authorities when legally required. We do not sell personal information for money. Some privacy laws may define disclosure for targeted advertising as a ??ale??or ??haring?? where applicable, you may opt out using the controls provided on our store.

Data Retention and Security

We retain information for as long as reasonably necessary for orders, support, fraud prevention, accounting, tax, legal, and dispute-resolution purposes. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system is completely secure.

Your Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or opt-out from certain targeted advertising or data sharing. We may need to verify your identity before completing a request. You may also appeal a decision or contact your local privacy authority where applicable.

Marketing Communications

You can unsubscribe from promotional email or SMS messages using the instructions in the message. Transactional communications about orders, security, and support may still be sent when necessary.

International Processing

Our service providers may process information in countries other than your own. Where required, appropriate safeguards are used for international transfers.

Children

The store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

Changes to This Policy

We may update this policy to reflect changes in our practices, technology, services, or legal obligations. The latest version and update date will be posted on this page.